I forgot my password and/or username. How do I access the site now?

Category: Knowledgebase

First, click on the "Login" button located in the top right corner of the website. On the left side of the screen, below the fields to enter the Username and Password, click on the link that reads: “F...

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I Can not enroll in the RSO course.

Category: Knowledgebase

To participate in the NRA RSO online course, you must withhold an NRA Instructor certification in a firearms discipline. Please, make sure the instructor ID you entered in your profile during registra...

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I registered for the site, but I never got my confirmation email. What do I do?

Category: Knowledgebase

Check for an email from the NRA Online Training Web Site in your e-mail spam folder. Your email program or service provider may be filtering emails from this website as spam.   IMPORTANT: If the confi...

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I received the confirmation email, but the link to confirm the account does not work, it reports the error: "Invalid Confirmation Data."

Category: Knowledgebase

Confirmation links are valid for 24 hours. After this time, unconfirmed accounts are automatically deleted from the system, and the confirmation link will become invalid. You will need to create your ...

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I can’t login to the site. The website keeps telling me "INVALID LOGIN, PLEASE TRY AGAIN". What is wrong?

Category: Knowledgebase

You may be mistyping your username or password. Remember that the password is case-sensitive. Make sure the CAPS LOCK key is not active.

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When I try to take a lesson of the course, all I see is a blank screen. What is wrong?

Category: Knowledgebase

The pop-up will display blank momentarily until the lesson finishes preloading. Wait a few seconds until the lesson appears in the pop-up.

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